Crew Resource Management

Crew resource management has been widely used to improve the operation of the flight crews. It emphasizes the role of human factors in high-stress, high – risk environments. It is defined as using all available resources, information, equipment and people to achieve safe and efficient flight operations. Along with this, it encompasses team training, as well as simulation, interactive group debriefings and measurement and improvement of aircrew performance. Human error has caused or contributed to over 50% of aviation accidents. These errors come form majority of the time dealing with flight crew error and the rest come from air traffic control error. Needless to say it’s not all blamed on one department, but the entire aviation community as a whole. The statement “you learn form your mistakes” is how a great and efficient training program gets developed

CRM (crew resource management) was developed as a response to new insights into the cause of aircraft accidents that followed from the introduction of flight recorders and cockpit voice recorders in modern jet aircraft. Information from these devices has suggested that many accidents result not from a technical malfunction or its systems, nor from a failure of aircraft handling skills or the lack of technical knowledge on the part of the crew, but instead caused by the inability of the crews response to situations that they may find themselves in. These types of issues involve inadequate communications between crewmembers and other parties

CRM programs typically include educating crews about the limitations of human performance. Trainees develop an understanding of how stressors contribute to the occurrence of errors. Stressors would include fatigue, being put in emergency situations and how to deal with everyday life situations. How to handle you in cases like this is what could possibly save the situation from turning into a fatality. Other programs that are involved in CRM are communication, situational awareness, problem solving, decision-making, and teamwork. With all of these programs combined into a training process, crewmembers will have the knowledge to control life-threatening situations and not gain complacency.